Google Sites Case Study - America's Best Cleaners Intranet
Interview with Chris White, Executive Director at America’s Best Cleaners by Kyle Horst, Kirksville Web Design
Tell us a bit about America’s Best Cleaners and its Going Google.
America’s Best Cleaners is a nationally recognized independent certification mark for the drycleaning industry. Affiliates are certified on an annual basis and once certified work together to share the best business practices in the industry. Our affiliates make up the best of the best in the industry and represent over 92 million dollars in gross revenue. The affiliation is spread throughout the United States with several international affiliates and industry experts sharing information and in depth discussions.
How is America’s Best Cleaners using Google Sites?
We previously used Windows SharePoint Servers which allowed us the document sharing, discussion threads and image catalogs but the cost to maintain this service continued to rise along with the change is user behaviors and software usage. Google Sites allowed us to reduce the overall cost to operate, ease the cost of support and allowed a much easier login and user interface.
|"The integration of all of the Google services offered such as Calendars, Drive, Groups, and Hangouts...lowered our overall cost to maintain such a platform."|
How has your Google Sites intranet helped your organization? What has been the impact of the Intranet?
Our users love it. First off they love that they can simply reply to discussion through gmail without having to log in. This has increased the participation level and allowed for more timely replies to time sensitive materials as well more robust discussions.
Would you recommend other organizations consider leveraging Google Sites? Why?
Absolutely! We deal with Small Business and the offering Google Provides at such a reasonable price cannot be matched. Many of our clients are now seeing the benefit of how we use Google and are building similar systems for themselves. With all of the tools available the need for individual software licenses from the Windows is not necessary.